Here are some comments emailed to us by customers. Every one is genuine.
"..
regarding the goggles I purchased from you a couple of months ago; I
wear them up to 4 times per week, they are so comfortable I can do a 2
hour session without taking them off or them fogging up! They are my
favourite pair."
Ian - Pendle Hill
"..
the swim bags are great they fit everything in, all the parents have
asked where I got them so gave them your card! Thanks,"
Marny -
Queensland
"
We were more than happy with our new cossies. I'm so happy a friend
passed on your web site. Everything is just so easy. Cant wait for any
new stock to come in. I'm definitely a returning customer and have
passed your web site on. Many thanks"
Chantelle Croydon Park
"Hi
Tracey Delighted to let you know the cozzie was a great
success and our son did 3 x PB's at a carnival last weekend with one a
col 6 seconds!! He said the cozzie was fantastic and he forgot he even
had it on. He would like another one so will order another
one in the coming weeks. His team mates loved it too so hopefully more
business will come your way"
Bronwyn - Matraville
"Hi
Tracey, Thank you so much for sending the order so quickly.
All three of my children are now devout Yingfa goggle wearers, so I know
I will be purchasing again from you. Thanks for the great
service."
Sharon - NORTH CURL CURL
"Hi
Tracey Thank you for the extremely prompt delivery of the swim parka,
(less than 48 hrs from the point of ordering to delivery to my home,
near the Sunshine Coast in Qld.) The quality of the parka is excellent!
The young recipient of Santa's early gift is delighted, and insisted
that he wore to his next swim training session (29 degrees of heat that
day!) Indeed if he ever goes back to the UK in winter it will do him as
a deep mid winter coat!! Delighted we chose the Queensland colour of
Maroon. Again thank you for your excellent service Tracey."
Ann C Morris (grandma to a hopeful future swim Olympian) -
Queensland
"Hi
Tracey, I just wanted to let you know I am very happy with the service I
have received with my purchase from your company. The post was extremely
fast. This is a replacement swimming costume for my daughter who outgrew
her last Yingfa costume, so I knew I was buying a top quality item.
Thank you for your fast and professional service and I will be
recommending your company to any one I know that is looking to purchase
swimwear. Thanks again. "
Karen - St Marys
"Hi
Tracey The swim suit was a 12th birthday present for my
daughter and she was thrilled. Thank you so much for the
follow up. It's been great dealing with your business."
Danielle - Lewisham
"Hi
Tracey, my daughter is very happy with them & wore them in her school
swimming carnival this week ( & won every race !) I would like to say
how impressed I was with the service you provided. The gentleman on the
phone when I rang to enquire about them was incredibly helpful, as was
yourself via emails. I have passed the website on to different people as
we have had lots of enquiries about them. Thanks again for your
outstanding customer service which is so rare these days! "
Cheers Lou Tasmania
"Hi
Tracey Thank you for your follow up, old fashioned customer
service goes a long way. My girls were very pleased with their new suits
and swam well in their meets (psychological edge) and felt like olympic
swimmers! Pleasure doing business with you and will certainly be
purchasing again when need arises. Thanks"
Ann -
Grange SA
"Hi
there Tracey, We were extremely pleased with not only the costume but
your spectacular service - I regret that I haven't got back to you
earlier however, I am a triathlete and had a major accident on my bike
on Tue morning so things have been a little hectic. Thankyou so much
once again and now that I know our size I will be putting in an order
for some more cozzies from you . I purchased a YingFa back in 2008 and
it still is going great - they are fantastic togs."
Louise -
Sunshine Beach
"Hi Tracey, My order was great. Once again I
am very impressed with both the promptness and accuracy of my order. The
items are good quality and that is why I don't hesitate to recommend
your company to people I know. You haven't failed me at all. I've always
been impressed. My children love wearing your products, and they are
quality and last. Win win for me. My son loves his swimming trunks as
now he has the cool gear too. Thankyou for being a company I can rely
on."
Gracie - Tumbi Umbi
"Hi Tracey, They are great!
My daughter is fascinated as to how she fits into something so small.
Delivery was very quick. We will be ordering again when she grows
taller!"
Alexandra - Dorrigo
"I was very pleased with
the order. Delivery was quick and the jackets are a great product."
Kyria - Barmaryee
"Tracey,
Many thanks for the efficient service your company runs! My girls love
their jackets - especially at this time of year! From ordering to
delivery, all very well organised. Your pricing is excellent compared to
other companies - especially when your buying three!"
Adam -
Baulkum Hills
"Hi Tracey, Thank you so much for follow up. My
jacket is awesone and you and your husband were fantastic it was like i
had met you heaps of times and nothing was a bother so thanyou so much
for everything and i have given out your cards around the place.
Thankyou once again"
Trudy - Panania
"Thanks
Tracey, Awesome - thanks. The girls are over the moon with their
jackets. Will be back for more gear soon. Really quick delivery."
Guy - Salamander Bay
"Hi Tracey, I picked the coat up from
the post office today, and am wearing it around the house now.So cosy I
don't want to take it off. Don't be surprised if you get a few more
orders from Dragonhunters, Newcastle's dragon boat club.
I can see
great potential for this coat to serve me well at school too, whilst on
freezing winter playground duty. Thanks for the great service: I am
delightged."
Yvette - Mount Hutton
"Thank you for
such fantastic service and prompt delivery. I am very happy with my
goods and when I need more swimming gear I will certainly be contacting
you. Also, I would not hesitate in recommending your company."
Kylie - Sydney
"Hi
Tracey, I picked up the swim jacket from the post office today. Thank
you so much, my daughter is really happy with it. We were not expecting
to receive it so quickly. Thanks again, the jacket is perfect."
Louise - Jerradomberra
"Hi
Tracey. Just to say my swimming parka arrived yesterday and it's
fabulous! Perfect fit and love the blue and maroon. Thanks again for
your help."
Allison - Russell Lea
"My
daughter is very happy with her new swimmers. She tried them on and was
extremely happy with the fit and the cut and she can't wait to race in
them, although I am making her wait until her birthday next week before
I give them to her properly. I would like to thank you and your staff
for the lightning fast service. As you know, I live in Sydney but I did
not in my wildest dreams, expect the swimmers to turn up in the mail the
day after i ordered them. It has been a pleasure doing business with you
and I shall be recommending you to other swimming families I know."
Narelle - Sydney
"Just wanted to send you a little note to say a huge thankyou for the
extremely fast service and delivery!
As you
were aware the togs were for my 11yr old boy and needed them before
Friday. He received the parcel yesterday afternoon (Tuesday), ripped it
open, ran to put swimmers on, squeezed into them (awesome fit) and
obviously felt sooooooooo fantastically great in them he sang and
composed songs about Yingfa, danced and basically was on the biggest
high one could be on for the rest of the afternoon, ate dinner in
them and then went off to waterpolo finals, (played 4 games, 1 his age
group U14s, 2 with high school boys & 1 mens game) was on top of his
game all night and helped to put 2 teams into grand finals. So i just
wanted to say "thankyou" for helping to set the mood for my little
fellow!!!! The Yingfa skins are actually for his swim next week at
Homebush, are looking forward to see what brings then. Thankyou again &
have a great day!"
Leonie - Tamworth
"Hi
Tracey, Yes very happy with the speedy and friendly service, the suits
arrived Monday afternoon (sent Friday) and my daughter was able to swim
at zone wearing it. (Did a PB time and won her race!!!!) Have already
recommended to you to others at our local swim club. Both suits fit
perfectly, thanks for the time that you spending with me getting this
right."
Gillian - Bolwarra Heights
"Thanks Tracey, Great costume and more importantly dealing with your
business is so easy and fantastic. I will be spreading the word"
Fiona - Caringbah
"..very happy with the order, especially the fast delivery time. I was a
little unsure as to whether I had ordered the correct size (1 size
smaller for racing), but I used the measurements on your website and
they fit perfect. They looked so small when I took them out of the
packaging, but they soon stretched and fit like a glove. Thanks again."
Sonya - Thirlmere
"..arrived quickly and great cossies, as always."
Louise - Dural
"..our girls did really well at their carnivals and made it through to
regionals. Thanks again for the super quick delivery. Really appreciate
it."
Shona - Mount Annan
"... I received the Black Swimming Jacket today.
Thanks
very much, they are great quality and the kids love them. "
Darrell - Vincentia
"...I recently used them (Yingfa Apollo 9402) in a carnival and i could
really feel the difference between the yingfas and my old pair. They fit
well and i am pleased with them."
Jonathan - Bathurst
"..very
happy with the swimmers and the speed of delivery - will certainly be
ordering through you again."
Robyn - Mudgee
"My
son loved them (Yingfa 9205-2). He wore them last Friday at his swimming
carnival and did really well."
Nicole - Oakhurst
"thanks you so much for all your help... The jackets are terrific, we
have used them already as the temperature after aqua has been a bit
colder with the wind chill factor so they are just perfect"
Gai
- Westleigh
"Thank you for sending the swimwear so quickly. I was very happy with
the service and the timeframe. It was very much appreciated, as we
ordered them Monday morning, they arrived Tuesday and my daughter used
them at her school swimming carnival on Wednesday. Thanks again."
Janelle - Terrigal
"..my son is very happy with the racing costume and the speed of
delivery of the order."
Sharyn - Hamlyn Terrace
"Hi
Tracey, yes i luv my Ying Fa swimmers & the goggles r awsome as well, i
hav been handing out ur cards."
Deb - Port Maquarie
"I
have received the suit and also swam in it during squad training. I love
it! Thank you so much and will recommend your company to others."
Naomi - Fremantle
"..
she wore them on Sunday and set three PB's (personal bests)... very
happy, thanks."
Joanne - Koorigal
"We
are very happy with the swimmers, he has his first meet in them on
Sunday and is excited to see how the make him swim. Thanks for the after
serves care, I would have no trouble at all recommending you to my
friends the next time they need swim wear."
Sonya -
Harrington Park
"..I was extremely impressed with the rate of delivery – I only ordered
the previous afternoon and it was on my desk the following morning.
What’s more I see it was despatched from Mortdale and I used to live at
Peakhurst!"
Lynne - St Georges Basin
"Hi
tracey - thanks, yes are very happy so far with the purchases - we are
waiting for a swim meet to try out the cossies. Thanks for the
voucher - much appreciated!"
Clare - Marrickville
"..I received the swimsuit straight away which was excellent thank you.
Many thanks."
Renee - Wamberal
"Dear Tracey Your team is fantastic, yes everything arrived and my son
is very happy with his new items (swimming even faster, lol) we
will certainly be shopping with you again. Thanks heaps."
Nicola - QLD
"Hi
Tracey, Thank you.. the swimsuits are great and fit my daughters
perfectly. Very happy with both them and your service. Thanks again."
Kylie - Mawson Lakes
"Hi
Tracey, Thanks for the email, yes everything fits so the boys are
happy! "
Kelly - Cronulla
" Thanks so much, your service has been wonderful. The swimsuit arrived
on Tuesday night and I wore it yesterday for the first time and it was
so comfortable. Thank you again for helping me with the size, it feels
perfect. I’ll give it a good test this Sunday when I do a 5km race. I
think my duo partner, Naomi, has already put her order in too! Thanks
again for your terrific and kind service. Regards.."
Karen -
Perth